Knowing your customers means to give them value.
Master data sheets and detailed Technical Data Sheets allow you to store all the information about your customers:
personal data, services and products purchased, photo gallery, preferences and frequency of purchase, value of the shopping at your store.
PRODUCTS AND SERVICES
Thanks to the completely customizable Cash departments you can manage your business on your own.
An evolved warehouse supports you in managing orders (load / quick exhaust, transfer DDT, stock management, reorganization, returns management, real-time updating of the items quantity in the presence of e-commerce, inventory management, etc.).
The data about the products are complete of: pictures, technical details, quantity, sub-categories, manual search and via barcode and optical scanner are just some of the features that we have developed to simplify your work.
You can manage operators, working hours, holidays thanks to the attendance monitoring system; monitor their productivity and their sales performance; assign goals for improvement and monitor the achievement of results, to have a motivated staff, cooperative and attentive to customer satisfaction.
Keep an eye on the performance of your store.
Thanks to VanigliaPro you an view reports and statistical analyzes that allow you to monitor the economic and financial performance of your company.
The sharing of customer data and sales allows you to view accurate and detailed analysis of sales, services / best selling products, customers with greater value of purchases, sales breakdown by time slots, in order to provide a valid aid in the control of your profit and activity costs.
VanigliaPro is able to manage the entire sales process until the issuance of the receipt, through the connection to the printer.
The cash function is characterized by the maximum usability and the presence of intuitive function keys. This function allows the operator to create discounts and rebates, search for products in stock and / or at other sales points connected, use optical barcode reader with the customer’s fidelity card, manage subscriptions, prepaid cards and vouchers, manage returns and change goods.
COMMUNICATION AND MARKETING
VanigliaPro is a real advanced CRM, that can support you in the implementation of promotional and targeted communication campaigns, in the customer loyalty and the planning of really effective structured commercial actions.
Our operational solution enables you to:
- send SMS and MMS (with links and images) for welcome, birthdays, reminders, news and promotions;
- filter customers by type;
- check who are the users who are missing from your store from a certain date;
- issuing vouchers by setting specific defining parameters;
- manage loyalty campaigns with Card (both fidelity and gift);
- prepaid Card Management, packages and subscriptions.